Buttons
Label, emoji, colour and access of every button the bot shows.
A panel uses eight buttons. Each one has the same settings.
| Button | Where it appears | Default |
|---|---|---|
| Create ticket | The panel message | Blue, Create ticket |
| Close | Ticket message | Grey, Close |
| Cancel | Close question | Grey, Cancel |
| Close (confirm) | Close question | Red, Close |
| Reopen | Team controls | Grey, Reopen, support only |
| Delete | Team controls | Red, Delete, support only |
| Transcript | Team controls | Grey, Transcript, support only |
| Claim | Ticket message | Green, Claim, support only |
#Settings per button
- Show. Hide a button you do not need, for example Claim when claiming is off.
- Label. Up to 80 characters. A button needs a label, an emoji or both.
- Emoji. A standard emoji or one from your server. Pick it in the dashboard, or paste a custom emoji as
<:name:id>. - Colour. Blue, grey, green or red. These are the four colours Discord allows.
- Support only. Only support roles can use the button.
- Allowed roles. If set, only members with one of these roles can use the button.
- Disabled roles. Members with one of these roles cannot use the button.
Allowed roles win over disabled roles. Dashboard roles, administrators and the owner can always use every button.
Custom emojis from other servers need the Use External Emojis permission for the bot, and the bot has to be on the server the emoji comes from.