Forms

A form asks the member a few questions before the ticket opens. Your team starts with the facts instead of Hi, what is your in-game name?

#Set up a form

Turn on Enable form and add up to five questions. That is the Discord limit for one form.

• Form title. Up to 45 characters. Default: Open a ticket.
• Label. The question, up to 45 characters.
• Placeholder. Grey example text in the empty field, up to 100 characters.
• Required. The member cannot send the form without an answer.
• Long answer. A multi-line field instead of a single line.
• Minimum and maximum length. Up to 4,000 characters.

#Using the answers

• Show answers automatically. On by default. The bot adds an embed Form answers below the ticket message, one field per question.
• Variables. {create.form.1} to {create.form.5} hold the answers in order. Use them in the ticket message or in channel names.

Example ticket message: {ticket.user} needs help with {create.form.1?ml=40}. Add ?clean if answers may contain backticks that would break your formatting.

Forms work with buttons and dropdown options. Command style tickets skip the form and use the reason after $new instead.