Commands
Every command of the bot, who may use it and which ones need Premium.
Every command exists as a slash command and as a prefix command. The default prefix is $. In the usage column, arguments in [] are required and arguments in {} are optional.
#Permission levels
The bot sorts everybody into one of five levels. $permissionlevel shows the level of a member.
| Level | Who |
|---|---|
| 0 · Member | Everybody else |
| 1 · Support team | Members with a support role of the panel |
| 2 · Dashboard role | Members with a dashboard role from Server configs |
| 3 · Administrator | Members with the Discord Administrator permission |
| 4 · Server owner | The owner of the server |
Commands marked support only need level 1 or higher by default. You can change that per command in Command configs. $panel always needs level 2 or higher.
#All commands
#General
| Usage | Description | Default | Premium |
|---|---|---|---|
$help {commands|setup|faq} | Shows the commands, a setup guide or the FAQ links. | Everyone | – |
$debug | Lists missing permissions, the plan and ticket details for this channel. | Everyone | – |
$permissionlevel {user} · Alias $level | Shows the permission level of you or a member. | Everyone | – |
$ping | Shows the latency of Discord, the bot and the database. | Everyone | – |
$panel [id] | Sends the panel with this number into the current channel. | Dashboard role | – |
$id {#channel|@role|@user|:emoji:} | Shows the id of a channel, role, member or emoji. | Everyone | – |
#In tickets
| Usage | Description | Default | Premium |
|---|---|---|---|
$close {reason} | Closes the ticket, with an optional reason. | Everyone | – |
$open | Reopens a closed ticket. | Support only | – |
$delete {reason} | Deletes the ticket after a short delay. | Support only | – |
$rename [name] | Renames the ticket channel. Discord allows two renames per ten minutes. | Support only | – |
$transcript {#channel} {lines} | Saves a transcript of this ticket, or of another channel with Premium. | Support only | – |
$add [@user|@role] | Gives a member or a role access to the ticket. | Support only | – |
$remove [@user|@role] | Takes away the access of a member or a role. | Support only | – |
$claim {@user} {reason} | Claims the ticket for you or assigns it to a team member. | Support only | Premium |
$unclaim | Releases the claim. | Support only | Premium |
$closerequest {reason} · Alias $ca | Asks the owner whether the ticket can be closed. | Support only | – |
$escalate {reason} | Moves the ticket to another panel. | Support only | – |
$automation [start|stop] | Starts or stops the automations of this ticket. | Support only | Premium |
#Command style
| Usage | Description | Default | Premium |
|---|---|---|---|
$new {@user} {reason} · Alias $ticket | Opens a ticket where command style is on, also for someone else. | Everyone | – |
#Good to know
- Ticket commands work inside tickets only. Run them in the ticket channel or thread.
$newand its alias$ticketopen tickets when command style is on for the channel.$transcriptinside a ticket saves that ticket. Outside a ticket, pointing it at another channel needs Premium.$renameis limited by Discord to two renames per channel in ten minutes.- Mention the bot without a command and it answers with the prefix of your server.